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WEBSITE ONLIE SOLUTION REFUND POLICY has created this refund policy to describe the circumstances when will issue a refund, the process for claiming a refund against an order and the liabilities of related to a transaction ending in a refund claim. By registering for any of services, you are stating that you have read and accept all of the terms and conditions outlined in this refund policy.


This refund policy covers the treatment of refunds by’s and/or a website owned and operated by refund policy does not apply to the practices of companies that does not own or control, or of persons that does not employ or manage, including any third-party service and/or product providers bound by contract and any third-party websites to which’s website link.

FILING A COMPLAINT believes that every project starts with a finished project in mind. Therefore, all possible attempts of amicably working out a mutually acceptable solution should be a priority in case of an unsatisfactory service. Refund is a last resort that may be taken when things are absolutely not working out.Ultimately, our goal is to a reach a mutually satisfactory solution. If you are unsatisfied for any reason that has caused you to think about filing a refund claim, please a few minutes to write to us at # to initiate a dialog before requesting a refund.Refund claims should only be filed if we are unable to come to a mutually satisfactory solution.

ELIGIBILITY FOR REFUND takes every project very seriously and ensures that the same is handled in a professional manner and the client gets the result as per the terms and conditions of the proposal. However, if the client is not happy with the outcome and has gone through the dispute resolution process, we do consider refund requests as per the following schedule which clearly lists the services and our refund policy related to each service.


Web / Graphic design Delivery Time Full refund if project has not initiated or if the initial design style is not approved.If we fail to deliver as per our delivery policy after the initial design style is approved, then we will issue a partial refund as per the proportion of the work completed.If we have completed the project and uploaded it on the server, no refunds will be issued.


Please note that delivery commitment is subject to: Timely payments: A project is not considered to be void if the agreed upon / listed payments are not clear.Timely communication from the client: is not bound to respect the Refund Policy, if required information for successful completion of the project is not communicated to us in a timely manner. Any delay or failure of the project arising out of such situations cannot be attributed to of information provided by the client: If the information provided to is incomplete and/or complete information/scope of the project is not provided at the beginning of the project, is not bound to maintain its delivery and /or refund will not make any compensation for the delay of delivery under any circumstances, unless there is a special agreement signed with a penalty clause for delay in delivery.

LIMITATION OF LIABILITY ‘ liability is limited to the value of the portion of the project (as per ‘ proposal) which stands incomplete at any given point of time. At any point of time, cannot be held responsible for losses arising out of the services delivered / not delivered or the delay in the same. The liability to refund arises only once the project has been cancelled by the client and such cancellation has been communicated to in writing.


Refunds will be processed and mailed within 7-10 business days of the cancellation date and will be made using the same method of payment as the original (refund by check or refund to credit card).

CHANGES may at any time, without notice to you and in its sole discretion, amend this policy from time to time. Please review this policy periodically. Your continued use of website after any such amendments signifies your acceptance thereof.


If you have questions or suggestions about this refund policies please email us at

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Suite No. D-7, OSIF Centre,
Block 13 B, Gulshan-e-Iqbal,
Karachi, 75050, Pakistan.



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